“Firstly, I would sincerely like to extend a genuine thanks to both yourself and the Assetinsure team for your attention and diligence with dealing with this matter. You’ve made a fairly stressful and upsetting situation for myself relatively easy to navigate”. Xavier L – Aug 2020
“Thank you Enthusiast, you guys have been the easiest insurance company we have ever dealt with, thank you for making this stressful situation so much easier.“ Bree – Feb 2020
What You must do if you have had an accident;
What You must do if your car is stolen and/ or affected by fire;
For windscreen or other car glass damage you can:
Call O’Brien Glass direct on 1800 800 889. As our recommended supplier for automotive glass O’Brien Glass provide a 24-hour claims service and will manage the entire claim process for you.
Remember repairing a windscreen is much easier than replacing one. If you have a damaged windscreen try to attend to it immediately, as it can often be repaired rather than replaced.
Click here to download the Accidental Windscreen or Window Damage claim form.
If another party involved in the collision contacts you, please advise Enthusiast Motor Insurance immediately. We still require a claim notification from you even if there is no damage to your vehicle. Please do not make any admissions of liability and don’t attempt to settle any claims made against you without contacting us first.
The excess is the amount you have to contribute towards your claim. The amount of your basic excess will depend on a variety of factors including vehicle age and levels of use. Your Schedule will state your basic policy excess. Additional excesses can apply depending on the age and license details of the driver of your vehicle.
No fault excess – your excess may not apply if you are not at fault for an accident and you can provide details of the driver who caused the collision.
No claim bonus (rating) – your no claims bonus may be affected if you are responsible for the collision or if you cannot identify the responsible party. Rating One protection is optional on all Enthusiast comprehensive motor policies. This means that you will not lose your “maximum no claim bonus” following a claim provided the vehicle was being driven by you, or any nominated driver who appears on your current Schedule.
