Enthusiast Underwriting Pty Ltd ABN 35 142 206 746; AFS Licence No. 396716 has designed this insurance product for the specific needs of motoring enthusiasts throughout Australia.
This insurance is issued by Assetinsure Pty Limited (ABN 65 066463 803) and is subject to underwriting acceptance criteria. Assetinsure is licensed by APRA in Australia. Assetinsure has granted Enthusiast a Binding Authority to market, underwrite, bind cover, settle claims and manage this policy.
Enthusiast Underwriting Pty Ltd acts as an Underwriting Agent on behalf of Assetinsure and not as your agent.
The information on this Website and any advice Enthusiast Underwriting Pty Ltd provide about our Enthusiast Motor Insurance product is general information only and does not consider your specific circumstances.
You need to consider whether the advice and product is appropriate for you and read the Combined FSG, PDS & Policy Wording for the product before deciding to proceed with purchasing the product.
The insurer, Assetinsure Pty Ltd subscribes to the General Insurance Code of Practice that sets the standards of practice and service in the general insurance industry. More information can be found at www.codeofpractice.com.au or by contacting Us.
You can access our Family Violence Policy here.
We understand that there are times when circumstances beyond your control can make it difficult to meet all your financial commitments. Our Financial Hardship Policy outlines where we may be able to help.
In addition you can check our Specialist services available for policyholders here.
Enthusiast and Assetinsure support the aims and application of the General Insurance Code of Practice and the Motor Vehicle Insurance and Repair Industry Code of Conduct that sets the standards of practice and service for the insurance industry.
If you have any concern, complaint or dispute with us we will try to resolve it immediately. The best first step is to approach the person at Enthusiast with whom you were dealing to see if they can resolve the matter satisfactorily for you.
If they cannot provide immediate resolution, you can request that our internal resolution process further consider the matter. To do this you may contact the Enthusiast Compliance Manager in person, by telephone or electronically or in writing. If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.
Website: www.afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority GPO Box 3, Melbourne VIC 3001
PO Box R299 Sydney NSW 1225 1800 10 10 44
Enthusiast Motor Insurance (Financial Services Licence No. 396716) administers this insurance on behalf of Assetinsure Pty Limited (ABN 65 066 463 803, AFSL 488403), the insurer of this product. The information on this website is general in nature and does not take into account your personal needs and financial circumstances. Please read the Combined FSG, PDS & Policy Wording and TMD and consider whether the product is appropriate for you before purchasing the product.
© 2024 Enthusiast Underwriting Pty Ltd. | ABN 35 142 206 746
PO Box R299 Sydney NSW 1225
1800 10 10 44
Enthusiast Motor Insurance (Financial Services Licence No. 396716) administers this insurance on behalf of Assetinsure Pty Limited (ABN 65 066 463 803, AFSL 488403), the insurer of this product. The information on this website is general in nature and does not take into account your personal needs and financial circumstances. Please read the Combined FSG, PDS & Policy Wording and TMD and consider whether the product is appropriate for you before purchasing the product.
© 2024 Enthusiast Underwriting Pty Ltd. | ABN 35 142 206 746
Just a heads up, we’re out of the office during the Easter long weekend from Friday the 18th of April 2025, so we’re unable to take calls or respond to emails. We’ll be back and ready to help on Tuesday the 22nd of April 2025, from 8:30 AM AEST.
In the meantime, you can still get a quote online.
For all claims related questions or incidents, please visit our Claims page for full instructions or email us at: claims@enthusiast.com.au.
If you have an emergency, please call 000.
For any other enquiry, leave a note on our Contact Page or email us at: motor@enthusiast.com.au.
We’ll be available on Tuesday and get back to you as soon as possible. Thanks for your patience.
Wishing you a happy Easter,
The Enthusiast Team