Find detailed information about us and our insurance
Product Disclosure Statement
Financial services guide (FSG)
Target Market Determination
General Insurance Code of Practice
General Advice Warning
Enthusiast started in 2011, writing over 75,000 policies in that time. Our team has a strong presence across Australia, striving to provide the best possible experience for our customers.
Enthusiast holds Australian financial licence number 396716. This licence allows Enthusiast to deal in general insurance products, including by distributing and issuing policies on behalf of Assetinsure Pty Ltd (ABN 65 066 463 803).
Our in-house Australian-based claims team will be on-hand to handle any claim you have with us. They can handle all your claims enquiries via phone or email and are available Monday to Friday between 9am-5pm AEST. Additionally, you can download a claims form from the website at any time to start your claim process.
Family Violence
Financial Hardship
We take any complaints seriously, for more information on how we treat complaints please read out Complaints and handling documentation.
A primary purpose for which we collect personal information is to determine whether and on what terms we might issue you an insurance policy or to manage a claim in relation to an insurance policy you have with us. If you don’t provide all the information requested, the main consequence is that we may not be able to issue you with a policy or pay your claim.
Just a heads up, we’re out of the office during the Australia Day public holiday, Monday the 27th of January 2025, so we’re unable to take calls or respond to emails. We’ll be back and ready to help on Tuesday the 28th of January 2025, from 8:30 AM AEST.
You can leave us a note on our Contact Page or email us at:
You can also get a quote online or lodge a claim online.
Wishing you a great Australia Day,
The Enthusiast Team