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Our passion and love for cars never ends. We’re happy talk about New, Classic, Modified and all other types of vehicles in Australia but before we do that here are some of the frequently asked questions.
We know our clients care about their vehicles and wouldn’t hand the keys to someone they don’t trust. For that reason, we can provide lower pricing to our customers by only covering nominated drivers on the policy. You will need to nominate every driver of your vehicle for your vehicle to be covered whilst they are driving. If a driver of the vehicle has an accident and they aren’t nominated or named on the policy, then we won’t cover the accident.
As Enthusiasts, we know that some vehicles weren’t perfect when rolling off the factory floor. For that reason, we have made sure these modified vehicles still get the coverage they deserve. Our modified cover requires policyholders to disclose all modifications to their vehicles in order to be covered under the policy. Any modification to the covered vehicles is required to comply with the Australian Design Rules (ADRs) and/or the Australian Vehicle Standards Rules (AVSR). This includes any in-service requirements of the AVSR and compliance with the equivalent regulations of a State or Territory of Australia.
This benefit that allows you to choose to keep the salvage of your total loss vehicle. In the case of a total loss, you will be able to take any parts off that vehicle you desire. This will however, require you to collect the vehicle from the holding location and dispose of any unwanted parts yourself at your own expense. This benefit with Enthusiast can either be a automatic or an optional extra, depending on your vehicle’s age. Please see the Policy Disclosure Statement for more information.
Our in-house Australian-based claims team will be on-hand to handle any claim you have with us. They can handle all your claims enquiries via phone or email and are available Monday to Friday between 9am-5pm AEST. Additionally, you can download a claims form from the website at any time to start your claim process.
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